Shipping

We ship worldwide and offer Flat Rate Shipping globally! 

All our products are custom-made just for you, which is why it takes us a bit longer to deliver it to you. Please allow up to 2 weeks for your order to be delivered - in some cases within 5 days. Our global partners enable expedited local shipping services wherever you are - SEE GENERAL SHIPPING TIMELINES BELOW. 

Please note, during peak holiday or promotional periods, delivery times may occasionally extend to up to three weeks or more for certain items. 

Orders are processed and despatched within 2-4 days of receiving your order and shipped via local courier services. Please note, while we strive to despatch your orders as swiftly as possible, shipping and transit times are beyond our control. 

GLOBAL SHIPPING RATES - 

COUNTRY ZONE	FLAT RATE SHIPPING FEE	SHIPPING TIMES**
AUSTRALIA	$10 AUD	2-8 business days
NEW ZEALAND	$10 AUD*	4-10 business days
USA	$8 USD	2-6 business days
UK	£6 GBP	2-8 business days
EUROPE	€10 EURO	2-7 business days
CANADA	$15 CAD	7-14 business days
JAPAN	$15 AUD*	4-10 business days
HONG KONG	$25 AUD*	8-14 business days
REST OF THE WORLD	$25 AUD*	10-20 business days

*The total amount will be displayed in your local currency, based on the international exchange rate at the time of checkout.

**These shipping times are estimates and don’t include production times. Shipping times vary by item, we recommend allowing up to 2 weeks for your order to be delivered.

***Items are typically processed and despatched within 2-4 days of receiving your order.

GENERAL SHIPPING TIMELINES - 

COUNTRY ZONE	GENERAL ESTIMATED SHIPPING TIMELINES
AUSTRALIA & NZ	We estimate orders to arrive within 1-2 weeks from the date of purchase for pet bowls, t-shirts, sweatshirts, mugs and blankets. Up to 2-3 weeks for Socks, Collars and leads, Bandanas, Pet Tags, Ornaments.
USA	We estimate orders to arrive within 1-2 weeks from the date of purchase for all products excluding Pet Bowls, Collars & Leads, which may take up to 3 weeks to be delivered.
UK & EUROPE	We estimate orders to arrive within 1-2 weeks from the date of purchase for t-shirts, sweatshirts, mugs, blankets and Pet Bowls. Up to 2-3 weeks for Bandanas, Pet Tags, Ornaments, Collars & Leads
CANADA	We estimate orders to arrive within 1-2 weeks from the date of purchase for sweatshirts, mugs, throws. Up to 2-3 weeks for Pet Bowls, Tshirts, Bandanas, Pet Tags, Ornaments, Collars & Leads
JAPAN	We estimate orders to arrive within 1-2 weeks from the date of purchase for sweatshirts, mugs, throws, Collar & Leads. Up to 2-3 weeks for Tshirts, Bandanas, Pet Tags, Ornaments.
HONG KONG	We estimate orders to arrive within 2-3 weeks from the date of purchase for all items
REST OF THE WORLD	We estimate orders to arrive within 3-4 weeks from the date of purchase for all items

 *You may experience longer shipping times during peak holiday seasons, of up to 4 weeks on some items.

PLEASE NOTE: Some international shipments may be subject to local customs fees. TLC Paws is not responsible for customs duties and fees, which is the responsibility of the customer.

If you have any enquiries, please reach out via our Contact Page or email hello@tlcpawsinc.com

Alternatively, you can also read our FAQs for more info!