Shipping

We ship worldwide and offer Global Flat Rate Shipping! 

All our products are custom-made as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Please allow up to 2 weeks for your order to be delivered - in some cases within 5 days. Our global partners enable expedited shipping services wherever you are - SEE GENERAL SHIPPING TIMELINES BELOW. 

Please note, during peak holiday or promotional periods, delivery times may occasionally extend to up to three weeks or more for certain items. 

Orders are processed and despatched within 2-4 days of receiving your order and shipped via local courier services. Please note, shipping and transit times are beyond our control. 

GLOBAL SHIPPING RATES - 

COUNTRY ZONE	FLAT RATE SHIPPING FEE	SHIPPING TIMES**
AUSTRALIA	$10 AUD	2-8 business days
NEW ZEALAND	$10 AUD*	4-10 business days
USA	$8 USD	2-6 business days
UK	£6 GBP	2-8 business days
EUROPE	€10 EURO	2-7 business days
CANADA	$15 CAD	7-14 business days
JAPAN	$15 AUD*	4-10 business days
HONG KONG	$25 AUD*	8-14 business days
REST OF THE WORLD	$25 AUD*	10-20 business days

*The total amount will be displayed in your local currency, based on the international exchange rate at the time of checkout.

**These shipping times are estimates and don’t include production times. Shipping times vary by item, we recommend allowing up to 2 weeks for your order to be delivered.

***Items are typically processed and despatched within 1-3 days of receiving your order.

GENERAL SHIPPING TIMELINES - 

COUNTRY ZONE	GENERAL ESTIMATED SHIPPING TIMELINES
AUSTRALIA & NZ	We estimate orders to arrive within 1-2 weeks from the date of purchase for t-shirts, sweatshirts, mugs, pet bowls, blankets, collars and leads. Up to 2-3 weeks for Bandanas, Pet Tags, Ornaments.
USA	We estimate orders to arrive within 1-2 weeks from the date of purchase for all products excluding Pet Bowls, Collars & Leads, which may take up to 3 weeks to be delivered
UK & EUROPE	We estimate orders to arrive within 1-2 weeks from the date of purchase for t-shirts, sweatshirts, mugs, blankets. Up to 2-3 weeks for Pet Bowls, Bandanas, Pet Tags, Ornaments, Collars & Leads
CANADA	We estimate orders to arrive within 1-2 weeks from the date of purchase for sweatshirts, mugs, throws. Up to 2-3 weeks for Tshirts, Bandanas, Pet Tags, Ornaments, Collars & Leads
JAPAN	We estimate orders to arrive within 1-2 weeks from the date of purchase for sweatshirts, mugs, throws, Collar & Leads. Up to 2-3 weeks for Tshirts, Bandanas, Pet Tags, Ornaments.
HONG KONG	We estimate orders to arrive within 2-3 weeks from the date of purchase for all items
REST OF THE WORLD	We estimate orders to arrive within 3-4 weeks from the date of purchase for all items

 *You may experience longer shipping times during peak holiday seasons, of up to 4 weeks on some items.

PLEASE NOTE: Some international shipments may be subject to local customs fees. TLC Paws is not responsible for customs duties and fees, which is the responsibility of the customer.

Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

If you have any shipping enquiries, please reach out via our Contact Page . Alternatively, you can also read our FAQs for more info!